My daughter took a student loan from Bank of India in August 2014 to study abroad. Now, the bank is asking me to pay stamp duty and a penalty. I never received any notice about this penalty before it was imposed. What should I do?

Yes, you can file a complaint against Johnson Lifts for negligence. The incident of the lift door malfunctioning and trapping someone poses a serious safety hazard, potentially leading to injury. You can file a complaint with the consumer forum or the relevant authority citing the incident, witness testimonies, and pictures as evidence.