My car insurance policy promised 100% accidental repair coverage with no depreciation last year. However, when I renewed the policy a month ago, the 100% cover was silently removed. After a recent accident, the garage refused to provide the promised 100% coverage, forcing me to pay out of pocket. What legal options do I have to get compensated for this loss and ensure my policy is reinstated with the 100% coverage?
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The insurance company’s refusal to process your claim based solely on the SIM card’s name is likely unreasonable. The policy should cover the phone itself, not the SIM card usage. You can file a complaint with the Insurance Ombudsman, who can intervene and investigate the insurer’s actions. You can also consider approaching a consumer forum for redressal if the Ombudsman’s intervention doesn’t resolve the issue.
- Apni Law answered 2 years ago
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