Index 

1. What Is A FASTag? 
2. What Are The Benefits Of Using FASTag?
3. How To Check Your FASTag Balance?
4. Can I Recharge My FASTag Online? 
5. How Do I Recharge My FASTag Online? 
6. Can You Link Multiple FASTags To A Single Vehicle?
7. What Are The Consequences Of Using Multiple FASTags To A Single Vehicle?

What Is A FASTag? 

FASTag is an electronic toll collection system in India that allows drivers to pay toll fees electronically without having to stop at the toll plaza. FASTag is a prepaid RFID (Radio Frequency Identification) tag that is affixed to the windscreen of a vehicle. When the vehicle passes through a FASTag-enabled toll plaza, the toll amount is automatically deducted from the linked prepaid account, allowing the vehicle to drive through without stopping to make a cash payment. Here is more on how to check your FASTag balance:

What Are The Benefits Of Using FASTag?

The benefits of using FASTag include:

1. As you pass through toll plazas, the system automatically deducts toll charges from your linked account or prepaid wallet.
2. No need to carry cash or stop at toll booths, making payments smoother and quicker.
3. You can easily purchase FASTag online or at toll plazas and recharge it using various payment methods, including credit/debit cards, NEFT, and RTGS.
4. Dedicated FASTag lanes reduce congestion and waiting times at toll plazas, saving time and fuel.
5. Accepted at over 750 toll plazas across India, making it useful for travel on various highways and roads.
6. Notifications are sent after every payment, allowing you to track your toll expenses easily.
7. Reduces fuel consumption and emissions by minimising waiting times at toll plazas.
8. You can monitor your account balance, recharge, and view transaction history through online portals or mobile apps

How to Check your FASTag Balance?

To check your FASTag balance online:

1. Visit the website of your FASTag issuer and log in to your account. Look for the “FASTag Balance” or “Account Summary” section to view your current balance.
2. Download the mobile app of your FASTag issuer, log in, and navigate to the balance section.

Here is how to check your FASTag balance via SMS:

1. The latest SMS notification you receive after a toll transaction will show your updated FASTag balance.

To check your FASTag balance by calling customer care:

1. Make a missed call to the toll-free number +91-8884333331 using your registered mobile number. You will receive an SMS with your current FASTag balance.

Check your FASTag balance using your vehicle number by:

1. Entering your vehicle number on the Park+ app to view the FASTag balance linked to that vehicle. 
2. Using the MyFASTag mobile app – download it, log in, and go to the “Balance” section.

Can I Recharge My FASTag Online? 

Yes, you can recharge your FASTag online through various platforms and methods:

1. Websites like FASTagPro, EasemyDeal, and ICICI Bank allow you to recharge your FASTag online using credit/debit cards, UPI, net banking, and other payment options. 
2. You can recharge your FASTag directly through the website of the bank or institution that issued your FASTag, such as HDFC Bank, Bajaj Finserv, etc. 
3. Many FASTag issuers have mobile apps that allow you to recharge your FASTag account on the go, such as the HDFC Bank FASTag app and the Bajaj Finserv app. 
4. You can also recharge your FASTag using UPI-based apps like Google Pay, PhonePe, or digital wallets like Paytm.

How Do I Recharge My FASTag Online? 

1. Visit your FASTag issuer’s website or mobile app, such as Paytm, HDFC Bank, ICICI Bank, etc. 
2. Log in to your FASTag account using your registered credentials. 
3. Look for the “Recharge” or “Add Money” section and enter your vehicle registration number. 
4. Select the amount you want to recharge, typically ranging from ₹100 to ₹10,000. 
5. Choose your preferred payment method, such as debit/credit card, net banking, or UPI. 
6. Complete the online transaction to instantly recharge your FASTag account. 

You can also recharge your FASTag using mobile wallet apps, at toll plazas with cash, or through other digital payment methods provided by your issuer.

Can You Link Multiple FASTags To A Single Vehicle? 

No, you cannot link multiple FASTags to a single vehicle under the current “One Vehicle, One FASTag” rule implemented by NHAI:

1. A vehicle owner can now use only one active FASTag for one vehicle. 
2. Acquiring multiple FASTags for a single vehicle is not permitted. 
3. To check the status of FASTags linked to your vehicle, visit the NPCI website, enter your vehicle details, and view the status of all linked FASTags.

What Are The Consequences Of Using Multiple FASTags To A Single Vehicle? 

The consequences of using multiple FASTags for one vehicle are as follows:

1. Only One FASTag Can Be Active: If a vehicle has multiple FASTags, only the most recently acquired one will be activated. 
2. Users with multiple FASTags cannot recharge their wallets.
3. Users can utilize the existing balance for toll transactions until their tags are marked as “Low Balance” and subsequently blocked.
4. KYC Compliance: Each FASTag must have a complete Know Your Customer (KYC) process. Incomplete KYC will result in notifications and may lead to deactivation of the FASTag.